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Customer Service & News
Customer Service Representatives are available 9:00 AM to 5:00PM
Eastern Standard time. Monday till Friday.
All sales are final. No returns and no exchanges. Claiming damage or
wrong item with return authorization.
Privacy Policy
As a leader in the importing industry, United Imports Inc.
understands your desire to protect personal information. We intend to inform
you how your personal information will be used. We request personal
information when you request a catalog online or use our comments box.
For example:
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If you submit a catalog request on-line with us, we will ask
you for information necessary to complete the request - such as your name,
address, retail store name and resale number.
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If you use our comments box, we will ask you for information
necessary to follow up on any questions or comments you may have - such as
your name, email address and information about your question or comment.
United Imports Inc. will never sell your
email address or personal information to anyone. The information that we
receive from you will stay with us. If you have any questions about our
Privacy Policy please contact us.
Return Policy
We want you to be completely
satisfied with your purchase! Please see below for information about returns,
damaged items, and more.
Return Procedure
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Notified the returns within the same day of receipt.
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Products must be returned within 30 days of the date of
receipt.
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To obtain a full refund, returned items must be in their
original condition with the associated packaging and tags intact.
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We cannot refund original shipping fees or the cost of return
shipping.
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Please allow 1-2 weeks for your return and credit request to be
processed.
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Credit will only be issued to the credit card that was
originally charged.
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All returns must have an RA
(Return Authorization) Number.
If your return does not have an RA Number, we cannot guarantee that it will be
successfully processed. To obtain your RA number, please email or call our
customer service department:
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